Hello, welcome to the September Episode of Inner Circle TV.
Mike’s on holiday, so Jess is standing in for him – you’ll probably already know Jess as she answers a lot of the questions on the clubroom.
Today we’re explaining the things to try  when something goes wrong on your phone, tablet or PC – when it won’t do what it’s supposed to… often even if it’s done it before.
If you’ve never ever had anything go wrong on any kind of electronic device at all then this isn’t for you… but if you’re like most people, this might be one of the most helpful 25 minutes and 47 seconds ever!

Having problems? Watch it on YouTube here.
Hope you find it interesting – and thanks to Jess for jumping into the breach!
Tim & Jess