Hello
[This is now fixed] If you have tried to email us at [email protected] or [email protected] then sadly we can’t get these just at the moment. We are working on fixing the problem and I will update this post as soon as I have an update/its fixed.
Whats not working:
- Update 4pm 29 August 2017 – Email appears to be working again, if I haven’t replied to your email and you sent it before 4pm today (29th August) please let me know
- This was affecting any emails sent over the weekend (since about 10 am Friday 25th until about 4pm on the 29th)
Whats working:
- The website, Journal Posts and other ‘static’ content such as Free E-books
- Inner Circle Clubroom Questions
- Emails sent to [email protected]
- Automatic email replies from questions left on the Clubroom
- Emails sent to [email protected] (for any questions about billing or your account)
- Posting a letter or cake to us 🙂
- Phoning us (sadly we can’t give technical help over the phone but we can help with account/billing questions)
- Monthly password emails, the last one was sent on the 28th August, next one will be sent around the 28th September
- Password ‘login’ to the website
Sorry
Mike
August 30, 2017 at 10:55 am
Good Morning Guys. Just opened up and there is an E Mail telling me I have been Spawned (amongst the other 711.000000) It affects all my E Mail Addresses and Passwords. It was SPAMBOT DUMP from Holland. How true is this) Thanks.
August 30, 2017 at 11:09 am
Hi James
I’m going to copy and paste an answer I gave on this earlier sorry!
But it is true and there are a couple of things you can do, the first thing is not to panic 🙂
It looks like you (along with me, and 711 Million other people “that’s almost one address for every single man, woman and child in all of Europe”) have had some details leaked online in a spam list, these are usually lists made up of other data found online by the makers of the spam list.
This particular spam list seems to contain email addresses and passwords with the hope that those passwords will allow whoever has the spam list to send emails as that person. so, for example, my record might look like “[email protected] | ThisIsAPassword” – the spammers then try to send emails from my helpful books email address using those login details.
So my advice:
0. Have a read of the description of what has been lost https://haveibeenpwned.com/PwnedWebsites#OnlinerSpambot
1. Change your email password (and if you use that same password in multiple places then change those too)
2. Consider using a Password manager and have all your passwords different https://www.pcinnercircle.co.uk/index.php/2016/09/how-to-stop-remembering-passwords-using-lastpass/
3. Don’t worry too much about this one, some of the data seems quite old, Just keep an eye out for spam emails coming to you as often there is an increase just after something like this happens.
4. If in doubt about an email/post/phone call take 5, stop and think, don’t tell them anything, don’t reply. Read more here: https://www.pcinnercircle.co.uk/index.php/2016/10/take-five-to-stop-fraud/
Sorry much to do there
Let me know if you want even more detail, there are some interesting articles about this spam list one well-written piece is here http://www.zdnet.com/article/onliner-spambot-largest-ever-malware-campaign-millions/ There are few very technical pieces too which might be of interest, just let me know if you are and I will point you in the right direction.
Hope this helps
Mike