Category Quick Guides

Here’s where you’ll find our short guides to all things tech. You can search for help on something in particular using the “search” feature at the top of the screen, take a peek at our newest additions below, or Browse the Library by topic.

How-To: Check if you have an old PayPal account and avoid the £12 Charge…

You might have seen in the news recently that PayPal is going to introduce a £12 yearly charge for inactive accounts. In this article, I’m going to cover how to check if you have an old account… As Julie mentioned… Continue Reading →

Windows 10: How to check how much memory (RAM) you have

Applies to Windows 10. Here’s a quick guide to checking how much memory your PC has. Windows 10 official guidelines say that you need 2GB* of RAM (Random Access Memory) to make Windows 10 work. Read more about RAM here…. Continue Reading →

Zoom – what’s it all about then?

Zoom is a new(ish) videocalling service that’s been in the headlines a bit recently, so I thought I’d tell you a bit about what it is, in case you’re thinking of using it. Video calling is very popular right now… Continue Reading →

Fake news on social media

There’s a common quote (often falsely attributed to Mark Twain) that goes something like “A lie can make it halfway around the world before the truth can get its boots on”.  And in these days of social media where a… Continue Reading →

Keyboard Shortcut: Smiley Faces 🐱‍💻and ‘Âç’ type symbols

Applies to Windows 10 You know how when you type on a smartphone keyboard, you get a whole raft of smiley (emoji) faces and symbols? Well… Microsoft has updated their version of this, if you’re running Windows 10 you can… Continue Reading →

What is WhatsApp?

Mike says: “WhatsApp is probably my favourite messaging app that I use on my phone (I have lots! Including the unpopular Google Hangouts, I’m still trying to make that ‘a thing’). WhatsApp allows you to have group text chats and… Continue Reading →

How-To: Creating a BBC Account and some useful BBC Quick Links…

Hello, This is a quick rough how-to guide on creating a BBC account. You’ll need one if you want to listen to BBC Radio, BBC iPlayer or listen to anything else on BBC Sounds (Audiobooks and podcasts for example). We’re… Continue Reading →

The New Edge for Windows 10

Microsoft is launching a new version of their web browser Edge, it isn’t going to change much at all, but just in case you notice some things changing here is what’s happening. Windows 10 computers come with a built in… Continue Reading →

Fix Microsoft Edge Clearing history/logging out of websites when you close it

In some very rare cases, Microsoft Edge is clearing the history and logging out of websites every time you close it. Only follow these instructions if you think this is happening to you. If you are unsure come and ask… Continue Reading →

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